FLEET ON: an ecosystem of digital transformation and field service

Fleet ON was born as a response to a strategic challenge of modern utilities: to expand connectivity in remote areas and, at the same time, to boost the digitization of field operations. More than expanding voice and data coverage, the project transforms the vehicle into a mobile service platform, integrating low-orbit satellite connectivity with a digital ecosystem focused on operational efficiency, communication resilience and improving the customer experience.

The initiativeestablishes a hub of connectivity and services in the field, enabling from reliable communication in contingency scenarios to the performance of financial services directly by operational teams, through integration with the group's fintech. As a result, there was an increase of about 9% in the area of communication coverage, reduction of operating costs and regulatory compensations, increase in the collection of the electrical set and evolution in the operational journey of electricians,consolidating connectivity as a vector of efficiency, service and value generation in the last mile of the utility operation.